Privacy policy

Effective Date: [02.14.2025]

At Serenity 81 by JMartich, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, purchase our products, or interact with us online. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect personal information to provide and improve our services. This may include:

Contact information: Name, email address, phone number, and shipping/billing address.

Payment Details: Credit/debit card information, processed securely through third-party payment processors.

Account Information: If you create an account, we may collect your username, password, and preferences.

Order Details: Purchase history and preferences.

Device Information: IP address, browser type, operating system, and other technical details collected automatically.

Marketing Preferences: Information about your interests and preferences if you subscribe to our newsletters or promotions

How We Use Your Information

We use your information to:

Process and fulfill orders, including payment processing and shipping.

Communicate with you regarding orders, updates, and customer service inquiries.

Send marketing and promotional materials, if you have opted in.

Personalize your online experience and improve our website functionality.

Comply with legal and regulatory requirements.

Sharing Your Information

We do not sell your personal information. However, we may share your data with:

Service Providers: Third-party companies that help us operate our website, process payments, and ship orders.

Compliance with Law: If required by law or to protect the rights, safety, or property of Serenity 81, our customers, or others.

• Business Transfers: In case of a merger, sale, or acquisition, your information may be transferred as part of the business.

Cookies and Tracking Technologien

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies allow us to:

Remember your preferences.

Analyze website usage and improve functionality.

• Deliver targeted advertisements based on your interests.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the website's functionality.

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or loss. This includes:

Encryption of sensitive data during transmission.

Secure servers and restricted access to personal information.

Regular monitoring for vulnerabilities and breaches.

However, no online data transmission or storage is 100% secure. We encourage you to take precautions when sharing your information.

Your Rights

You have the right to:

Access and review the personal information we have about you.

Request corrections or updates to your information.

Opt out of marketing emails or promotions.

Request deletion of your personal data (subject to legal or operational requirements).

To exercise these rights, contact us at privacy@serenity81.com.

Age Restrictions

Our website is intended for individuals 21 years or older. We do not knowingly collect information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review the policy periodically.

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: info@serenity81.com

FAQ

1. What is the legal drinking age to purchase Serenity 81 wines?

You must be 21 or older to purchase our wines.

2. How long does shipping take?

Shipping takes 3-7 business days after processing.

3. How should I store my wine?

Store bottles in a cool, dry place eway from direct sunlight

4. Do you ship internationally?

Not at this time. We currently ship within the U.S.

5. Can I cancel or change my order?

Please contact us within 24 hours of placing your order at info@serenity81.com